Hospital Services

The seven hospital organizations across southeastern Ontario are moving forward to work more closely together, particularly with respect to sharing services that relate to Laboratory Services, Decision Support (a service that includes data analysis) and Information Services.

Through the month of June 2016, the Boards of Directors of each of the hospitals along with the South East Local Health Integration Network (LHIN) and the South East Community Care Access Centre (CCAC) voted to give their support to moving forward with efforts to create a more seamless hospital system.

The work, referred to as ‘Health Care Tomorrow: Hospital Services’ will make hospital care easier to navigate and access for patients, and to make the best use of financial resources across the region.

NEWS RELEASE: Region’s hospital boards vote to take steps to work more closely together in laboratory, decision support and information services


What is Health Care Tomorrow – Hospital Services?

The Hospital Services project is a dynamic collaboration between Brockville General Hospital, Hotel Dieu Hospital, Kingston General Hospital, Lennox & Addington County General Hospital, Perth and Smiths Falls District Hospital, Providence Care, Quinte Health Care, Shared Services Southeastern Ontario (3SO), the South East Community Care Access Centre (CCAC), Queen’s University Faculty of Health Sciences and the South East Local Health Integration Network (LHIN).

We are working together to make it easier for patients to get care, when they need it, here in our region, while responding to the financial challenges facing our health care system.

Why now?

Quite simply, our current system of hospital care was not designed to meet the needs of today’s patients and families. They are telling us that we can do a better job of delivering access to high quality care and making their hospital experience seamless, integrated and excellent.

The Phase 1 Recommendations Report (2015) identifies exciting opportunities to re-imagine a better hospital care system for patients by finding savings, eliminating inefficiencies and focusing scarce health care dollars where they’re needed most – on the front lines of care.

Phase 2 Progress

In June 2016, Boards considered three proposals, and agreed to move forward to detailed implementation planning on the following:

•Phase 2 Wave 1 Introduction

Laboratory Services

•Decision Support Services

•Information Services

Boards also received updates from the following teams with business proposals still under development.

•Human Resources Services

•Financial Services

•Facilities Services

•Diagnostic Imaging Services

•Pharmacy Services

Boards received an update on clinical services planning that has been initiated to consider models with plans for broad engagement ahead. Clinical teams have developed recommendations for:

•Complex Frail Vulnerable-COPD and Hip Fracture Patient Population

What next?

With the approval of the Boards in June, the planning teams for Laboratory, Decision Support and Information Services will turn their attention to how to further develop their proposals. At the same time, additional proposals in Human Resources, Financial Services and Facilities/Support Services are expected to be brought to the Boards for approval as early as this fall.

To learn more, check out our additional resources here:


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