Home and Community Care

Assisted Living Services

The South East LHIN recognizes the value of Assisted Living Services in helping people maintain their independence and remain in their homes for as long as possible without being prematurely institutionalized in a hospital or long-term care home. To help address the need for these services, the South East LHIN is investing in the implementation of the Assisted Living Services for High-risk Seniors

Assisted Living is intended to address the needs of high-risk seniors who can reside at home and who require the availability of personal support and homemaking services on a 24-hour basis. This funding is provided to the VON for the implementation of ALSHRS in three geographic locations, Belleville, Kingston, and Brockville.

The Assisted Living Services to be provided are personal support, homemaking, care co-ordination and security checks or reassurance services and shall be available at all times (24/7) both on a scheduled and unscheduled basis.

Persons receiving Assisted Living Services may also be eligible for CCAC professional services. Determination of eligibility, initial assessment of requirements and waitlist management will be the responsibility of the South East Community Care Access Centre (CCAC).


Home is where seniors want to live and with the help of family and friends, most seniors are able to stay at home. But without the proper supports in place, increasing frailty can make even day-to-day activities like cleaning and shopping for groceries difficult.

SMILE (Seniors Managing Independent Living Easily), makes it possible for more seniors who are frail and elderly, and most at risk of premature institutionalization, to receive help with activities that are essential to daily living, so they can remain in their homes. This long-term functional support program is managed regionally by the VON.

Services that are covered include: Meals, routine housekeeping, shopping, laundry, running errands, transportation to and from health care appointments, and seasonal outdoor chores.

Watch this video for more information.


The iCART approach, involves hospital staff, Community Care Access Centre care coordinators, and Community Support Services workers, using a screening tool to identify high-risk seniors who would benefit from receiving appropriate coordinated community supports once they’re discharged from hospital – or if admitted to hospital receive, an inpatient care plan that will help prevent functional and cognitive decline if they must remain in hospital then followed post discharge into the community with appropriate care and community supports iCART’s centralized community intake and referral model will improve and ease access to services. This will reduce Alternative Level of Care days, Emergency Department visits, and Long-Term Care Home waitlists while enabling smoother transitions. This service represents a special partnership between the CCAC, SMILE and Community Support Services agencies.